NJ Internet Access is dedicated to providing our clients the highest quality customer support through friendly, reliable and comprehensive services. NJ Internet Access offers all of its clients free technical support via e-mail or telephone. We are in the process of updating our online FAQ, which will contain answers to the questions most frequently asked of our Technical Staff.
Our goal is to provide you with Top Quality technical support. If we can be of any assistance to you please feel free to contact us.
Our Technical Support Department can be reached by calling
Our technicians are available 9AM-Midnight ET, 7 days a week. If you are asked to leave a message, we strive to return all phone calls within approximately 1 hour.
You can also visit our helpdesk at http://helpdesk.njaccess.com/, where you can open support and billing tickets, read our knowledgebase articles, and track open tickets.
PLEASE NOTE: Web hosting and DSL cancellations are NOT accepted by phone or email. They MUST be received IN writing via FAX or postal mail. Our fax number is 973-244-1120.